Collector support

HELP FOR EVERY
PLAYER.

Quick answers for packs, your collection, privacy controls, and the UNSEAL iPhone app.

01

Where are my purchases?

Open My purchases for references saved in this browser. A delivered collectible NFT lands in your Solana wallet β€” the local list is a trail, not live ownership.

02

My payment is taking a while. What should I do?

Check the receipt status before paying twice. After delivery confirms, Resume this pull continues the same purchase without a second payment. Still stuck? Send us the receipt reference.

03

How do I buy a pack?

Pick a pack, check its price and published odds, and connect a Solana wallet. USDC pays the pack, SOL covers network fees. Approve the exact amount in your wallet β€” availability is checked again before payment.

04

Can I get the physical card or a refund?

Collector Crypt handles the collectible, physical redemption, and provider refunds. UNSEAL has no shipping or buyback flow. Contact support with your reference β€” never share a seed phrase.

05

How do I delete my data?

Clearing site data removes local receipts and the demo collection, not on-chain records. Save receipt links first. In the app: Settings β†’ Delete All My Data.

06

What does Game Center do?

On supported Apple devices, Game Center can power achievements and leaderboards. Apple manages your Game Center identity under its own terms and privacy policy.

07

Where can I get the iPhone app?

The official App Store link will appear here as soon as Apple publishes the listing.

STILL NEED A HAND?

We’re here to help.

Send the team a message with the device, browser, or feature involved.