FAQ

FAIR QUESTIONS,
STRAIGHT ANSWERS.

Everything you might want to know before opening your first pack โ€” demo or real.

Demo room
Is this real money?

No. The demo room is a demo. The credits in your balance are simulated, the twelve assets are fictional brands, and nothing you do here touches real funds or real tokens.

Are the published odds actually used?

Yes. The same odds tables shown on every pack and on the Odds page are the exact weights the opening engine draws against โ€” regular slots roll 72/22/5.5/0.5, chase slots 55/32/11/2. No hidden weights, no pity timers, no silent adjustments.

Where do my cards go after I open a pack?

Every card is delivered to your collection the moment you pay for the pack โ€” the reveal animation is theater on top. Your collection lives in your browser (localStorage) on this demo build.

What is the chase card?

The last card (or two, on the Alpha Pack) of every pack. It rolls on a separate, better odds table โ€” the same value bands as regular cards, but a much higher chance of Rare, Epic, and Mythic.

Why is the average contents below the pack price?

Because that's how packs work. The gap between price and average contents is the entertainment cost โ€” it pays for the reveal, the chase, and the collection. Expected value is negative by design and published openly. Packs are not an investment.

What do the value bands mean?

Every rarity has a published USD value band, e.g. Core mythics are $7.50โ€“$20.00. The engine samples inside the band with a low-end bias, so most pulls land near the bottom of their band while a lucky few run deep. Pack totals are also capped.

Can I withdraw or sell my cards?

Not on this demo build โ€” there is nothing real to withdraw. The demo room is a sandbox for the mechanics. For real purchases, the collector room handles real USDC and real collectible delivery.

Collector room
Where are my purchases?

Every live purchase saves a receipt in this browser the moment you approve โ€” open My purchases to see saved references, payment status, and delivery links. A delivered collectible NFT is sent to your Solana wallet. The saved list is a receipt trail, not a live ownership check.

My payment is taking a while. What should I do?

Check the receipt's status before paying again โ€” an unconfirmed purchase can still land. Once delivery confirms, Resume this pull continues that same opening without a second payment. If it stays stuck, send support the receipt reference.

How do I buy a pack?

Pick a pack on the live table, review its pool and published odds, then connect a compatible Solana wallet. You need USDC for the pack and SOL for network fees. Approve the exact amount in your wallet โ€” availability is re-checked at payment.

Can I get the physical card or a refund?

Collector Crypt holds the underlying collectible and handles physical redemption and any provider refund under its own terms. UNSEAL doesn't run a shipping or buyback flow. If a purchase goes sideways, contact support with your receipt reference โ€” never share a seed phrase.

How do I delete my data?

Clearing site data removes the local receipt list and the demo collection, but nothing on-chain โ€” transactions and NFTs live on Solana. Save your receipt links first. In the app, Settings โ†’ Delete All My Data clears local progress.

STILL HAVE A QUESTION?

Ask the team.

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